Automotive aftermarket
Introduction to activity-based costing logistics
Task:
- Potential analysis to increase capacity utilisation and productivity
Approach and methodology:
- Analysis and quantification of the entire logistics services
- Definition of key performance indicators (KPI) to illustrate the logistics performance in the actual state
- Recording of process times
- Determination of process costs for logistics processes such as order picking and storage/retrieval
Results and benefits:
- Achieving transparency with regard to logistics processes (benchmark)
- Creation of a basis for invoicing logistics services to customers
