Manufacturer assembly systems
Implementation of a CRM-Software
Task:
- Increasing sales and returns as part of a performance-initiative
- Sub-project: Introduction of a new CRM-Software to increase process efficiency.
Approach and methodology
- Definition of clear goals for using the CRM-Software
- Design and implementation of processes critical to success
- Qualification and motivation of users
Results and benefits:
- Utilisation of the software 90%
- Process efficiency improvement of 30%
